Supporting Operational Reliability Through Calibration & Engineering Support at Kerry Foods Carrigaline

Food & Beverage Manufacturing

Client

Food Manufacturing Company

BONNER Provided

The Challenge

Kerry Foods Carrigaline required a trusted engineering partner to manage the ongoing calibration of critical process instrumentation while providing responsive technical support to minimise disruption to production. Alongside maintaining annual calibration schedules, the site needed a partner that could support compliance audits, respond quickly to equipment issues and provide ongoing engineering expertise.The objective was not simply to complete annual calibrations, but to ensure critical equipment remained accurate, compliant and ready to support continuous production.

Without a structured calibration and support programme, manufacturers can face several operational risks:

  • Increased likelihood of instrument drift affecting product quality.
  • Greater risk of compliance issues during internal and external audits.
  • Unexpected equipment failures leading to production downtime.
  • Increased engineering workload managing calibration records and documentation.
  • Reduced confidence in critical process measurements.
For Kerry Foods, maintaining reliable instrumentation was essential to supporting operational continuity and meeting the high standards expected within food manufacturing.

Operational Impact

Beginning in 2021, BONNER implemented a comprehensive calibration and engineering support programme tailored to the operational requirements of the Carrigaline facility.

Our Cork-based calibration and service engineers worked closely with the site team to deliver scheduled calibration, reactive maintenance and ongoing technical support across the facility.The programme included:

  • Annual calibration of critical production and process instrumentation.
  • Management of calibration certificates and traceable documentation.
  • Support during internal and external compliance audits.
  • Emergency breakdown response and fault diagnosis.
  • Preventative maintenance inspections.
  • Technical troubleshooting and engineering advice.
  • Continuous review and optimisation of calibration schedules.

By combining planned maintenance with responsive engineering support, BONNER became an extension of the site’s engineering team, helping maintain confidence in both equipment performance and compliance.

 

Result

Over a four-year partnership from 2021 to 2025, BONNER adapted its services to meet changing production schedules, evolving compliance requirements and the day-to-day demands of a busy food manufacturing environment.

Working in close collaboration with Kerry Foods’ engineering and production teams, our engineers scheduled calibration activities to minimise disruption to manufacturing while remaining available to respond quickly whenever technical issues arose.

Regular communication, flexible scheduling and a proactive approach enabled the site to maintain operational continuity while ensuring all calibration activities remained fully documented and audit-ready. The partnership delivered measurable operational benefits across the facility. These included:

  • Improved reliability and accuracy of critical process instrumentation.
  • Reduced risk of compliance and audit findings.
  • Faster response to equipment faults and breakdowns.
  • Reduced unplanned production downtime.
  • Improved preventative maintenance planning.
  • Greater confidence in measurement accuracy and traceability.
  • A trusted long-term engineering support partnership.
Rather than simply completing calibration activities, BONNER helped the client maintain reliable production by ensuring instrumentation remained accurate, compliant and fully supported throughout its operational lifecycle.

Supporting Sustainable ManufacturingRegular calibration and preventative maintenance also contributed to the site’s wider operational efficiency.Maintaining instrument accuracy helped optimise equipment performance while reducing the risk of unnecessary product loss caused by inaccurate measurements.

By identifying issues early and extending the service life of existing assets where appropriate, the programme supported more sustainable maintenance practices while reducing the need for premature equipment replacement.

The support provided by the Cork and Dublin teams has been consistently professional, responsive and reliable. Their attention to detail during calibrations and audits, combined with fast turnaround on call-outs, has made them a valued support partner for our facility.

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