Roddy Jefferson has been an integral part of BONNER Instrumentation for over 16 years, serving as the Service Manager since 2010. Prior to this, Roddy held several positions in BONNER, including Service Supervisor and Senior Instrument Technician. With over two decades of experience in the instrumentation and control industry, Roddy has honed his skills in troubleshooting and maintenance of complex systems. Roddy is a graduate of Carlow IT, where he completed his apprenticeship in Instrumentation and Control. He is passionate about continuous learning and staying updated with the latest industry trends and technological advancements. He has also undergone several training programs on leadership, and project management, which have enhanced his skills in managing a team of service engineers. Under Roddy's guidance, the service department at BONNER has achieved remarkable success, with high customer satisfaction ratings and excellent service delivery. His dedication, expertise, and unwavering commitment to customer service have earned him the trust and respect of his team and clients alike.